Returns & Exchanges
At Salviv, we want you to feel confident in every piece you wear. If your selection isn't a perfect fit, you can return or exchange any unworn item within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Affix the Shipping Label
Download and print your pre-paid return shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.